Shipping Policy
1. Shipping Methods
If you have any questions or concerns about our shipping policies, please contact me at sales@artisannailtherapy.com so I may better assist you.
- a. We offer standard shipping options during the checkout process.
- b. Shipping costs are calculated based on the weight and your location.
- a. Once your order is completed and ready for shipment, you will receive a confirmation email with tracking information.
- b. Please note that this email will also include an estimated delivery date based on the selected shipping method.
- a. We offer international shipping. International orders may be subject to customs fees, taxes, or duties, which are the responsibility of the recipient.
- b. Please be aware that international shipments may experience delays due to customs processing.
- a. While we make every effort to meet our processing and shipping timelines, there may be occasional delays due to high demand or unforeseen circumstances.
- a. It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete.
- b. Artisan Nail Therapy is not responsible for orders shipped to incorrectly provided addresses.
- a. Artisan Nail Therapy is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
- b. If you suspect your package is lost, please contact me via email as all packages are insured.
- c. If claim is file, I will have to wait for claim to be approved before I craft another set for your replacement.
- a. Once an order is placed, modifications cannot be made to the shipping address or order details. Please review your order carefully before completing the purchase.
If you have any questions or concerns about our shipping policies, please contact me at sales@artisannailtherapy.com so I may better assist you.